Although the Dabbawala is
recognized all over the world for excellence in
supply chain management , time management ,
commitment , honesty and integrity but we also
have our own problems. Some of the problems
faced by us are as follows::
- Lack of bicycles which is the
main mode of transportation for end
delivery.
- Lack of hand carts which is used
to transport tiffin boxes where
number of customers are high.
- No medical cover or insurance
which is a big problem when one of
Dabbawala meets accident or falls
ill.
- No post retirement benefits. As
there is no retirement age in
Dabbawala system and one is paid as
long as one works. So when one
Dabbawala is unable to work due to
old age then he has no other mean of
survival.
- No arrangements for children
education. As our earning are low ,
we find it tough to arrange quality
education for our children and their
development is hampered.
- We have many other problems
which is mainly due to our low
income and low education.
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